1. How do I place an order?
You can order easily through our website [www.shirohana.lk] by selecting your favorite flowers or gifts, adding them to the cart, and proceeding to checkout.
2. What are the delivery areas in Sri Lanka?
We deliver island-wide, including Colombo, Kandy, Galle, Negombo, and more. Enter your delivery address at checkout to confirm availability.
3. What are the delivery charges?
Delivery fees vary based on location. You’ll see the exact cost during checkout. Free delivery may be available for certain areas or orders above a specified amount.
4. Can I schedule a delivery for a specific date?
Yes! During checkout, select your preferred delivery date. We recommend ordering at least 24–48 hours in advance for special occasions.
5. Do you offer same-day delivery?
Yes, we do. Please send your customisation requests to email@domain.com, we will give you our quote. Thank you.
6. Are the flowers fresh?
Absolutely! We source the freshest blooms and arrange them just before delivery for maximum freshness.
7. Can I customize a bouquet?
Yes! Contact our customer support or leave a note during checkout with your preferences (colors, flower types, etc.).
8. Do you offer cakes with flowers?
Yes! We provide cake delivery along with flower bouquets. Browse our "Flowers & Cakes" section for options.
9. What other gifts do you offer?
Besides flowers, we provide:
✔ Chocolates 🍫
✔ Teddy bears 🧸
✔ Personalized greeting cards 💌
10. What payment methods do you accept?
We accept:
✔ Credit/Debit Cards (Visa, MasterCard)
✔ Online Bank Transfers
✔ Cash on Delivery (Limited areas)
