What is Shirohana Petal Rewards?
Shirohana Petal Rewards is our exclusive loyalty programme, designed to enhance your experience with us. You can earn points with every online purchase and redeem them for discounts and special offers on Shirohana products and select affiliated brands.
Who can join the programme?
Anyone who shops with Shirohana online can join for free and start earning points immediately.
How do I earn and redeem points?
You earn 1 points for every LKR 100 spent on eligible Shirohana products.
When can I start redeeming my points?
You can redeem your points by purchasing vouchers under the ‘Redeem Points’ section. Use your reward points to buy coupon codes and enjoy great savings!
Can I redeem points online and in-store?
Points can only be redeemed online. Redemption at physical outlets is not available yet.
Can I transfer my points to someone else?
No, points are non-transferable and can only be used by the account holder.
Can I use points to pay for delivery charges?
Points can be redeemed for coupons and used as discounts on the value of Shirohana products. However, they cannot be used to cover delivery charges. Points are calculated on the subtotal of your order, so they will not affect delivery fees or the total after delivery is added.
How do I check my points balance?
Your points balance is updated in real-time and can be viewed by clicking rewards widget on the bottom or by asking in-store.
Is there a fee to join the Petal Rewards programme?
No, joining the programme is completely free.
What happens to my data?
Your information is kept confidential and used only to manage your rewards and improve your experience. Please see our Privacy Policy for details.
